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The computer industry requires a great deal of experience. Installing new systems and servicing existing systems are a significant
part of our business. We hope to be able to handle all of your computer needs.
Here are some services we may offer:
-- Installing computer systems)
Expertise
Expertise provided include the following:
Consulting
Technical Reviews and Audits
Requirements Analysis
Software Selection
Migration Planning
Project Management
LAN/Midrange & IBM CA/400
IBM AS/400 Client Access/400 (PC Support)
AS/400 Connectivity and Communications Engineering Support
Display Station Pass-through (DSPT)
Systems Network Architecture Distribution Services (SNADS)
Distributed Data Management (DDM)
Spool File Control & Transmission
Help Desk Development, Staffing and Support
Hardware & Software Installation, Configuration, Maintenance and Support
Problem Determination and Resolution
LAN/WAN (Typologies)
Windows NT 4.0, 2000, 2003 (Usually Local Bus)
IBM AS/400 and IBM Mainframe (Usually Token Ring/Logical Ring)
Firewalls, Routers, and Bridges (Usually Star & Tree)
LAN/WAN (Transports)
Ethernet 10Base-T/100Base-T & 1Gbit-T (IEEE 802.1 & 802.3)
Token Ring (IEEE 802.5)
Firewalls, Routers, and Bridges
Transmission Control Protocol - Internet Protocol (TCP-IP/IEEE 802.2)
Broadband/Data Link Switching (DSL) Internet Connections
LAN/WAN Comm. (Protocols)
Systems Network Architecture (SNA)
Including:
Advanced Peer-to-Peer Networking (APPN)
Advanced Program-to-Program Computing (APPC/LU6.2/PU2.1)
InterSystem Communications Facility (ICF)
Common Programming Interface for Communications (CPI-C)
Synchronous Data Link Control (SDLC)
Logical Link Control (LLC)
Including:
Transmission Control Protocol/Internet Protocol (TCP/IP)
Binary Synchronous Communications (BISYNC)
Dial-Up
Including:
Point-to-Point Protocol (PPP)
Link Control Protocol (LCP)
WorkGroup Computing
Microsoft Exchange and Outlook (installation, configuration, setup)
Deerfield VisNetic Mail Server (installation, configuration, setup)
AS/400 Domino/Lotus Notes (installation, configuration, setup)
IBM AS/400 Office/OfficeVision (OV/400)
IBM AS/400 Technical Support
Installation, Configuration, and Support of AS/400 Systems CISC thru RISC
Including:
iSeries and eServers
Installation, Configuration, and Support of AS/400 SPD books, PCI cards, and DASD
Installation, Configuration, and Support of the AS/400 Operating System (OS/400)
Including:
Migration Path and Upgrades
Installation, Configuration, and Support of all AS/400 peripherals
Remote Work Station Controllers
Component Failure and Impact Analysis
Remote & Onsite AS/400 System Administration
Electronic Customer Support (ECS)
-- Computer programming
-- HTML and technical writing
-- Data recovery
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