AS/400 TSHD

AS/400 Technical Support Help Desk was formed in the year 2005. Denton, Texas is our home site but the Internet provides global reach for us and our clients.

Our mission is to act as the AS/400 Help Desk solution, to sell AS/400 remote problem determination and resolution services, and consultation to clients enabling them to incorporate Internet technology into their business plans. We feel that the Internet can enhance a small business's operations, revenue, image, or voice. Just as any business needs a physical site for operations and marketing, a store front for the public; it also needs a virtual store front on the Internet.

The Internet is a great equalizer since the image or message presented can be big or small bearing no relationship to the actual size of the company. In short --- a company projects itself using the same technology as the large successful companies. Customers have no built in bias towards your company's image on the Internet unless you purposely design your web presence to present one.

We see ourselves as the agents for the virtual real estate of the Internet. We help our clients build and utilize their virtual real estate. What businesses do in the physical world has a parallel in the world of the Internet. The synergy of the virtual and physical realms combined produces benefits beyond that of just using either one alone.

All companies want to attract new customers and build continuing business relationships with them. They want their products, voice, and message to be heard and acted upon. To display their creativity and innovation directly, without interpretation, to the public.

We remotely troubleshoot and resolve hardware problems. Coordinate with IBM and other vendors as well as technicians for hardware & Operating System maintenance and repairs incluing time critical situations.

Whether it's 8-5 or "After-Hours" support you need, we can cost-effectively keep your AS/400 iSeries and eServers running at peak performance. Our services have been proven to reduce IT operating costs by 50% or more while increasing services levels substantially. AS/400 TSHD engineers can remotely perform 99% of the AS/400 system management functions that an engineer can provide onsite, except for those few activities that require a human being to physically touch the AS/400 system. In those cases, we utilize our client's staff or staff from one of our many partners, vendors and IBM to assist us.

With a name as big as AS/400 Technical Support Help Desk, you probably think our rates are big, too. You may be surprised to learn that we have very affordable rates, possibly even lower than what you're paying now. That's right! You might actually find our rates cheaper than what you have paid for AS/400 midrange-related services in the past.

You can take advantage of our low rates on any type of AS/400 that you have, be it CISC to RISC, Y10 to iSeries eServer. Do you just need to have just Remote Administration? We'll be glad to help. Are you facing an upgrade or migration from CISC to RISC? We can help. Do you need a system problem resolved for your AS/400? Whatever your needs, AS/400 TSHD has the experience to do the job right the first time, and the strength to stand behind our work.

AS/400 TSHD provides unmatched service and support to our customers. (Click here to see some of the clients that we’ve helped.) We have developed a wide range of services for our clients, and we're confident that we can deliver the perfect solution for you!

Prices starting at just $995 / month for 8-5 Remote AS/400 (iSeries) Administration & Monitoring, as well a full range other services that may be tied to service level agreements, and contracts at a sliding scale of billing rates.

If you'd like to learn more about Remote AS/400 (iSeries) Administration & Monitoring Services or to receive a FREE DETAILED QUOTE, please contact us.

Specifics detailing our expertise and service offerings are available on this web site.

This is what AS/400 Technical Support Help Desk does.

For further information contact:

Ray Shapp
419.730.4122 / AS/400 Technical Support

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